Frequently Asked Questions
We have implemented a very thoughtful and thorough set of policies and procedures to ensure the highest level of safety for our clients during this challenging and unusual time. We have a new office system utilizing contactless intake forms and encouraging contactless payment. Masks are being worn by clients and therapists are wearing masks. Between each client we are thoroughly cleaning and disinfecting the treatment rooms and touch surfaces.
We currently have two therapists on staff and are accepting clients. Michael will only be booking regular and returning clients by personal contact via email or phone. Steve will be booking regular, returning, and new clients by online booking and personal contact via email or phone.
None of our gift cards expire at any time. If your card has a gold sticker on it and our prices have changed by the time you redeem the card, you may be asked to pay the difference between the dollar value of the card and the new studio pricing. Please note: due to the pandemic we are extending the date on those gold stickers through December 31, 2021.
Due to the COVID pandemic and the limitations in our ability to accomodate our existing clients, we discontinued the sale of all gift cards until further notice. We are sorry for any inconvenience and will update the website, Facebook, and Google when we make gift cards available again.
At this time we are unable to predict whether the studio will close again or not. With the current level of vaccinating and likelihood of herd immunity being reached, the likelihood of another closure seems remote, but this continues to be an ever changing situation. Should another closure be necessary we will post notifications via Facebook, Google, and our website.